Our Full Suite gets you in control of time

Build on feedback from our clients, we give you the best queue and appointment management platform.

 

Instant results with online bookings

We will get you started with online bookings immediately and the rest is managed seamlessly by the FrontDesk platform:

  • Start with online bookings
  • Check-in using the Smart Kiosk
  • Call the customer using the FrontDesk Monitor
  • Service the customer using the Employee App
  • Send an after-visit survey
  • Get comprehensive statistics and create an even better journey

 

Easily manage walk-ins

Haven’t made an online booking? No problem. Let us handle walk-ins with our innovative queue management system (QMS):

  • The FrontDesk Smart Kiosk greets you
  • Select the Service you need
  • Pick a time that works for you. It might be now – it might be tomorrow?
  • Staff calls the customer using the FrontDesk Monitor
  • Service the customer using the Employee App
  • Send an after-visit survey
  • Get comprehensive statistics and create an even better journey

See how it works

Yes, we like details. Details and the ability to customize set us apart.

 

Our system is built with the unique needs governments and public sectors have for service delivery.

Queue Management

With 10 years of experience in eliminating queuing, optimizing appointments and digitalizing manual processes, we are the preferred platform for the public sector.

Online Bookings

Save time, plan your day and get time back in your hands by utilizing FrontDesk’s online bookings system and seamlessly configure your schedule. No more overtime or peak hours.

 

Multi-channel

Direct your customers to the right channels such as online or virtual and use your in-person resources the right way: where they are needed!

  • Integrate with online services
  • Free up resources
  • Payment solution included
  • Virtual meetings
  • Curbside pickup

A wealth of opportunities

1
Disrupt waiting time

icon of waiting area
FrontDesk Suite improves the services provided significantly by eliminating waiting time through a comprehensive management of people flow

2
Improve work quality


FrontDesk Suite improves work quality for employees reducing stress while increasing retention and enabling talent attraction

3
Facilitate decision making

icon of data
FrontDesk Suite provides unmatched data and analytics for managers to optimize resource allocation and excel their business

FrontDesk Info Screens
Give your lobby a new and informative look


The info screens give your lobby a professional look and make it easy for customers to know where to go.

FrontDesk Analytics
Drive your decision making with analytics and data


Read more about the comprehensive analytic module, which gives you statistics and data you can actually act on.

FrontDesk Smart Kiosk
Greet your customers with a modern kiosk


Read more about FrontDesk’s Smart Kiosk that acts as your greeter.